About hirevolution
Technology that works for small businesses.
We're a family-run technology agency helping small and medium-sized businesses do useful things with practical AI, automation, and low-code tools, without the cost or complexity of a large technology firm. Based in Norfolk, working across the UK and Ireland.
Helping small businesses use modern technology, without the jargon.
Small and medium-sized businesses often know they need better systems, more automation, or a digital tool to replace a manual process. The traditional route to getting there can feel too expensive, too technical, or simply out of reach.
We help bridge that gap. We make AI and low-code technology practical and approachable, so a business can save time, cut admin, and improve how it works without taking on unnecessary complexity. Useful, not overwhelming, is the whole point.
Our story
A family-run agency with a long-term mindset.
hirevolution was founded in 2024 with a simple goal: help businesses use modern technology in a way that feels useful rather than overwhelming.
As a family-run agency, we bring something different. We're not a faceless team juggling hundreds of accounts; we're a close-knit business built on trust, accountability, and shared values. Working together as a family gives us a strong foundation. We know how to collaborate, we care about the quality of what we ship, and we take the long view on every relationship.
For the businesses we support, that means dependable communication, honest advice, and a team that genuinely cares about getting the right result, in month twelve as much as in week one.
The team
The people behind the work.
A small, named core team you'll actually deal with.
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Jon Burston
Founder & Lead Strategist
Thirty years in IT and delivery; Microsoft Certified Power Platform consultant.
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Sheena
Co-founder, Finance & Operations
Over twenty years in programme finance; keeps delivery, budgets, and clients on solid ground.
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David
Consultant & Technical Lead
Jon's brother-in-law; turns the plan into working software.
Our network
A trusted network of specialist partners.
For specialist or larger builds, we bring in partners we know and trust, so our capability reaches further than a small team could alone.
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Jatinder
Microsoft Development Partner
Trusted development partner for complex builds.
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Jigar
Web & Mobile App Partner
Specialist support for service-based businesses.
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Ben & Sean
PowerPals, AI Automation Partner
AI-agent specialists for advanced automation.
What we do
Two ways we help, one practical approach.
We build practical solutions that help small businesses save time, cut manual work, and launch digital tools faster.
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AI and automation that save time
We help businesses use AI in practical ways that make day-to-day operations smoother.
- AI receptionists and virtual assistants for calls, messages, and first-line enquiries
- Custom chatbots for customer support and lead qualification
- Automated scheduling and appointment workflows
- Document processing and data extraction
- AI-assisted admin, reporting, and internal tools
Result: less repetitive work, faster responses, and more time for what matters.
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Low-code apps and portals, built faster
Using platforms like Microsoft Power Apps, we build apps, workflows, portals, and internal tools far faster than traditional development.
- Launch sooner
- Keep costs lower
- Test ideas before committing
- Improve operations without heavy technical overhead
Result: practical digital tools, delivered faster and more affordably.
How we work
A simple, dependable way of working.
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We listen first
We start by understanding your business, your bottlenecks, and what's actually slowing your team down.
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We simplify
We look for the clearest, most effective solution, not the most complicated one.
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We build around real outcomes
Every automation, app, or AI tool we create is designed to save time, cut errors, or improve the customer experience.
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We support you after launch
We don't disappear after delivery. We stay available to refine, improve, and support what we've built.
What we stand for
Our values, and what they mean for you.
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Practical over theoretical
We deal in worked examples and things that ship, not slideware. You can always picture what changes on Monday morning.
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Honest over hyped
Clear timelines, honest advice, and no inflated promises. Fewer surprises and better decisions.
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Calm, not loud
We keep things measured and jargon-free, so you get clarity and confidence at every stage.
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Regional, not parochial
Anchored in Norfolk, working across the UK and Ireland. Local where it helps, reaching wider when the work calls for it.
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Add capability, don't compete
With partners, we're a new capability in your offering, never a threat to your team. With clients, a useful pair of hands that respects what already works.
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Long-term over transactional
We'd rather build a lasting relationship than win a quick sale, and we aim to show up the same way in month twelve as in week one.
Certifications and partnerships
- Microsoft technologies
- Power Platform certified
- PowerPals partner
- 2+ years building with AI
- Decades of combined experience
Let's simplify how your business runs.
If you're ready to cut manual work, improve efficiency, and build smarter systems, we'd like to help. Whether you're exploring AI, need a custom internal tool, or want to modernise a clunky process, we'll help you find the right solution without unnecessary complexity.
